1. Scope of Services

The website and services provided under the brand WINUKI, owned and operated by MISHA ENTERPRISES (the “Company,” “we,” “us,” or “our”), include:

Zodiac & Numerology Reports and related personalized content (the “Reports”). Personalized Services, including consultations, readings, and recommendations. Zodiac Accessories & Products, including apparel and merchandise (the “Products”).

2. Eligibility

You must be at least 18 years old to use the Website or purchase services. By using the Website, you represent and warrant that you meet this requirement.

3. Orders & Payments

3.1 Order Acceptance

All orders are subject to acceptance by MISHA ENTERPRISES. We may refuse or cancel any order at our sole discretion.

3.2 Payments

Payments are processed securely by third‑party providers. By purchasing, you authorize us and our processors to charge your selected method of payment.

4. Digital Products & Delivery

4.1 Non‑Refundable Digital Items

Due to their personalized nature, zodiac and numerology reports, personalized services, and other digital products are non‑refundable and non‑exchangeable.

4.2 Delivery

Reports are delivered electronically to the email address you provide. We are not responsible for non‑delivery caused by an incorrect or invalid email address or mailbox issues.

5. Accuracy of User Information

You are solely responsible for ensuring that all information provided for Reports (including birth date, time, and location) is accurate and complete. WINUKI and MISHA ENTERPRISES are not responsible for errors or inaccuracies in Reports or services resulting from incorrect or incomplete information supplied by you.

6. User Accounts

Users may create an account on our Website for easier ordering and service access. You are responsible for:

• Providing accurate and current personal and payment information at all times.
• Reviewing all entered information carefully before placing any orders or booking services.
• Maintaining the confidentiality of your login credentials and all activities under your account.

WINUKI and MISHA ENTERPRISES are not liable for errors, failed deliveries, or losses resulting from your failure to verify account details or secure your account.

We reserve the right to suspend or permanently terminate user accounts for fraudulent activities, repeated submission of incorrect information, abuse of services, or violations of these Terms. Such action may be taken without prior notice.

7. Physical Products: Refunds & Exchanges

Refunds, exchanges, and returns for physical items (apparel, accessories, merchandise) are governed by our
Refund & Exchange Policy.

Shipping Policy: Physical products are only shipped within India. We do not offer international shipping for physical products.

8. User Responsibilities & Acceptable Use

• Provide accurate and truthful information for Reports and purchases.
• Use the Website only for lawful purposes and in accordance with these Terms.
• Do not resell, redistribute, or misuse our content, Reports, or intellectual property.

9. Intellectual Property

All content on the Website—including Reports, text, graphics, logos, and product designs—is the property of MISHA ENTERPRISES and protected by applicable intellectual property laws. You may not reproduce, distribute, or exploit any content without prior written permission.

10. Limitation of Liability

• Services are informational and entertainment‑based; no guarantees of accuracy or outcomes are made.
• To the fullest extent permitted by law, we are not liable for any losses arising from reliance on Reports or services, errors due to user‑submitted data, service interruptions, or use/misuse of Products.

11. Indemnification

You agree to indemnify and hold harmless MISHA ENTERPRISES, its officers, employees, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of the Website, Services, or Products, or your breach of these Terms.

12. No Chargebacks

By purchasing from WINUKI, you agree not to initiate chargebacks for matters covered by our Refund & Exchange Policy. Concerns must be raised directly with us for resolution.

13. Privacy

Your personal data is collected and processed in accordance with our Privacy Policy.

14. Governing Law

These Terms are governed by the laws of Hyderabad, Telangana, without regard to conflict of laws principles. You consent to the exclusive jurisdiction and venue of the courts located in Hyderabad, Telangana.

15. Changes to Terms

We may amend these Terms at any time. Updates are effective upon posting on this page with a revised Effective Date.

16. Contact Information