PRIVACY POLICY

Last Updated: 09-September 2025

At Winuki, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and any details you provide during account creation, purchases, or customer support.

  • Payment Information: We do not store your card or banking details. All payments are processed securely through trusted third-party payment providers.

  • Technical Information: IP address, browser type, device information, operating system, cookies, and usage data to improve site performance and user experience.

  • Transactional Information: Purchase history, redeemed credits, and participation in lucky draws or promotions.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • To process and fulfill your orders.

  • To facilitate secure payments through third-party providers.

  • To provide customer support and respond to inquiries.

  • To send order confirmations, shipping updates, and important account notifications.

  • To personalize your shopping experience and recommend products.

  • To manage lucky draw entries, rewards, and promotional offers.

  • To improve our website, products, and services.

  • To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Third-Party Payment Providers: For secure payment processing. Please note that your payment details are provided directly to these providers and are governed by their own privacy policies and security practices. We encourage you to review their policies before submitting payment information.

  • Service Providers: With logistics, shipping, analytics, or IT service partners who assist in operating our business.

  • Legal Requirements: If required by law, regulation, or legal process.

4. Payment Security

At Winuki, we prioritize the safety of your financial information:

  • We do not collect or store your credit card, debit card, or banking details on our servers.

  • All transactions are processed using secure encryption technology through verified third-party payment gateways 

  • Our payment providers comply with industry standards, including PCI-DSS (Payment Card Industry Data Security Standard), to ensure secure handling of your data.

  • If you have any concerns regarding your payment, we recommend reviewing the security and privacy policies of the respective payment provider used at checkout.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve our services. You may choose to disable cookies in your browser settings, but some features of our site may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal information.

  • Request corrections or updates to your data.

  • Request deletion of your personal information (subject to legal and contractual restrictions).

  • Opt-out of marketing communications by following the unsubscribe link in emails.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

8. User Eligibilty

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. You are however allowed to ask questions related to minors in your family as per the terms and conditions outlined herewith in this policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, you can reach us at:

MISHA ENTERPRISES (WINUKI)

#4-1-938/20, Krishna Apartment, Tilak Road, Abids, Hyderabad – 500001

Email: support@winuki.com

Phone:+91 9160708054